Privacy Policy

01 / STORE NOTES

Who this notice covers

Shanghai Yunxianghua Technology Co., Ltd. operates puetnvx.com under the brand PuetnVx™. This notice applies to visits to puetnvx.com, purchases, account use, support requests and other interactions with our store.

02 / STORE NOTES

Information involved

• Contact and delivery details: names, email addresses, telephone numbers when supplied, and billing or shipping addresses.
• Account details and preferences; order, payment-transaction, return, refund and customer-service records.
• Device, browser and network data, approximate location derived from IP address, and information gathered through cookies or similar technologies.
• Information you voluntarily provide in communications.

Authorized payment providers process payment-card information. PuetnVx™ does not retain complete card numbers on its own systems. Information may come directly from you, automatically from your interactions, or from service providers and partners involved in providing the store.

03 / STORE NOTES

Why we use it

Information supports payment and order fulfillment, delivery updates, account administration, customer care, returns and refunds. It also helps us prevent fraud, maintain security, improve functionality, assess store performance, satisfy legal duties and send marketing where permitted.

04 / STORE NOTES

Service providers & disclosures

Where reasonably necessary for these purposes, information may be shared with Shopify, payment processors, fulfillment providers, carriers, technology suppliers, analytics and marketing providers, and professional advisers. We may disclose information when law requires, or in connection with a reorganization, acquisition, financing, sale or similar business transaction, subject to applicable law. Services operated by third parties may handle information under their own privacy notices and legal responsibilities.

05 / STORE NOTES

Cookies & privacy choices

Cookies and related technologies support essential functions, preferences, security, performance and usage measurement, and advertising where permitted. Available cookie banners, store privacy tools and browser settings may let you manage certain technologies, depending on your location and store configuration.

Where applicable law provides opt-out rights for sale, sharing or targeted advertising, use Your Privacy Choices. Applicable Global Privacy Control signals are treated as opt-out requests for the relevant browser or device and associated account where supported. Other browser Do Not Track signals are not recognized. Promotional messages include an unsubscribe option; essential order or account messages may still be sent.

06 / STORE NOTES

Retention & safeguards

We retain personal information for as long as reasonably needed to fulfill the purposes in this notice, keep transaction records, resolve disputes, prevent fraud and meet applicable legal obligations. Reasonable administrative, technical and organizational measures protect information, although no internet transfer or electronic storage is guaranteed completely secure. Avoid sending sensitive payment information through unsecured communications.

07 / STORE NOTES

Rights & requests

Depending on your location and applicable law, you may request access, correction, deletion or portability of personal information, restrict or object to processing, withdraw consent, opt out of certain advertising uses, or appeal certain privacy decisions. These rights are subject to applicable conditions and exceptions. Contact service@puetnvx.com; identity verification or evidence of an authorized representative’s authority may be needed. We do not discriminate for exercising applicable privacy rights. You may also have the right to complain to the appropriate supervisory authority.

08 / STORE NOTES

Children & international processing

The store is not directed to children, and we do not knowingly collect children’s information in violation of applicable law. A parent or guardian may contact us about information a child has supplied.

Our company, customers and providers may be located in different countries, so processing may occur outside your country. Where legally required, appropriate international-transfer measures are used.

09 / STORE NOTES

Shopify & notice updates

Shopify hosts the store and processes information to provide and improve its services. Its own privacy responsibilities and available rights apply to processing it controls. Further information is available in Shopify’s Consumer Privacy Policy and Privacy Portal.

Operational, technological or legal changes may require us to revise this notice. The current version is published here.

10 / STORE NOTES

Business record & customer support

Shanghai Yunxianghua Technology Co., Ltd. operates puetnvx.com under the brand PuetnVx™.

Brand

PuetnVx™

Legal company

Shanghai Yunxianghua Technology Co., Ltd.

Business address

Room 118, Building 20, Nos. 1–42, Lane 83, Hongxiang North Road, Lin-gang Special Area, China (Shanghai) Pilot Free Trade Zone

Website

puetnvx.com

Email

service@puetnvx.com

Phone

+86 13603060570

Customer service hours

Monday–Friday, 9:00 AM–6:00 PM PST